NMG Benefits provides consulting, actuarial and administration expertise in the healthcare and retirement fund environments and this extends to financial planning for individuals. This allows NMG to provide an end-to-end solution across the healthcare, retirement fund and financial planning needs of employers and their employees.
NMG Benefits is a subsidiary of the NMG Group, a global advisory and intermediary services firm with over 35 years’ experience. Our purpose is to find a better way by always putting the members first by providing independent, strategic consulting services.
Our international presence makes us capable of providing in-depth analytical intelligence to our clients, while our NMG benefits team is designed to provide a personalised service.
At NMG we have been placed in a position of privilege and trust to manage the well-being of our client’s financial futures. We are proud that more than 50 blue chip South African companies trust our advice and implement our recommendations.
This role is responsible for providing first-line support to users across the Zoho ecosystem. The incumbent ensures the timely resolution of system issues, manages user queries, and acts as the primary liaison with Zoho support for escalated incidents.
System & User Support
User Enablement & Training Support
Continuous Improvement