Retirement Fund Administrator

About Us

At NMG Benefits, we are driven by a simple yet powerful philosophy: Finding a Better Way. This commitment shapes everything we do, from consulting to crafting innovative solutions for brighter financial futures. Our expertise spans consulting, actuarial, and administration services in healthcare and retirement fund environments, enhanced by personalised financial planning for individuals. This comprehensive approach enables us to deliver seamless, end-to-end solutions tailored to the needs of employers and their employees.

We encourage our clients to view employee benefits through an actuarial lens, fostering policies that drive productivity, loyalty, and engagement. Our focus is on protecting the financial security of employees while ensuring the long-term stability of the organisations they serve - building enduring and successful partnerships.

At NMG, our leadership and team recognise the privilege and trust placed in us to safeguard our clients' financial wellbeing. We’re proud to be the trusted advisors of over 50 blue-chip South African companies, guiding their strategies with insights that inspire confidence and results.

Role Overview

The Retirement Fund Administrator is responsible for all the tasks identified to administer an active fund. Based on experience, the administrator will assist the manager with checking of reports including specific additional tasks as identified by the manager.

Duties and Responsibilities

Key Performance Objectives

• Calculation and payment of all claims i.e. withdrawals, retirements and deaths
• Monthly updating and full reconciliation of Funds
• Monthly payment of fees, risk benefits etc
• Monthly updating of accounting transactions
• Monitoring risk benefit providers in terms of underwriting requirements
• Preparation for year-end audits
• Compliance with fund rules and legislative requirements
• Preparation of data for monthly unit price calculations
• Prepare member quotes where necessary
• Assist team members as required
• Recording and arching claims on completion thereof
• Build and maintain a good relationship with all the relevant departments within a client. This would include the human resource and payroll departments

All the above items should be adhered to within the scope of the service level agreement.

Note: Your manager can at any point change the tasks for the Administrator to be specialised or multi-tasked.

Based on your experience: you might be asked to do the following tasks

• Checking and processing of specific steps in the claims process as identified
• First check for contribution reconciliations
• Checking of daily risk reports and engage with staff members

Qualifications

• Grade 12/Matric
• Relevant Tertiary qualification

Experience

• At least 1 – 3 years’ experience in financial industry
• Experience working on Microsoft applications
• Experience in client services and dealing with people
• Experience in working in a team
• Experience in a checking role will be an advantage (based on years of service)

Competencies

• Computer skills
• Results driven
• Coordination skills.
• Interpersonal skills.
• Time management.
• Problem solving skills.
• Verbal and written communication Skills.
• Able to work independently and with others
• Strong level of responsibility
• Attention to detail and high level of accuracy while working under pressure.
• Must be able to plan daily tasks