Role Overview
The Retirement Fund Administrator is responsible for all the tasks identified to administer an active fund. Based on experience, the administrator will assist the manager with checking of reports including specific additional tasks as identified by the manager.
Duties and Responsibilities
Key Performance Objectives
- Calculation and payment of all claims i.e. withdrawals, retirements and deaths
- Monthly updating and full reconciliation of Funds.
- Monthly payment of fees, risk benefits etc.
- Monthly updating of accounting transactions.
- Monitoring risk benefit providers in terms of underwriting requirements.
- Preparation for year-end audits.
- Compliance with fund rules and legislative requirements.
- Preparation of data for monthly unit price calculations.
- Prepare member quotes where necessary
- Assist team members as required
- Recording and arching claims on completion thereof
- Build and maintain a good relationship with all the relevant departments within a client. This would include the human resource and payroll departments.
All the above items should be adhered to within the scope of the service level agreement.
Note: Your manager can at any point change the tasks for the Administrator to be specialised or multi-tasked.
Based on your experience: you might be asked to do the following tasks
- Checking and processing of specific steps in the claims process as identified.
- First check for contribution reconciliations.
- Checking of daily risk reports and engage with staff members
Qualifications
- Grade 12/Matric
- Relevant Tertiary qualification or working towards one
Experience
- At least 1 – 3 years’ experience in financial industry.
- Experience working on Microsoft applications
- Experience in client services and dealing with people
- Experience in working in a team
- Experience in a checking role will be an advantage (based on years of service)
Competencies
- Computer Skills
- Results driven
- Co-ordination Skills.
- Interpersonal Skills.
- Time Management.
- Problem Solving Skills.
- Verbal and Written Communication Skills.
- Able to work independently and with others
- Strong level of responsibility
- Attention to detail and high level of accuracy while working under pressure.
- Must be able to plan daily tasks
