Retirement Fund Death Claims Administrator

Company Overview

NMG Benefits provides consulting, actuarial, and administration expertise in the healthcare and retirement fund environments and extends to financial planning for individuals. This allows NMG to provide end-to-end solutions across the healthcare, retirement fund, and financial planning needs of employers and their employees.

We urge our clients to look at their employee benefits through an actuarial lens. Our goal is to ensure that the common contract between employer and employee – which sets out expectations of performance – is underpinned by informed policies that encourage productivity, loyalty, and an engaged employee but at the same time protects the future financial security of institutions that employ people.

At NMG, the leadership and staff realize that we have been placed in a position of privilege and trust to manage the well-being of our client’s financial futures. We are extremely proud that more than 50 blue chip South African companies trust our advice and implement our recommendations.

Role Overview

The incumbent of the role will be responsible for effectively administering and processing approved death benefit claims which arise on funds.

Duties and Responsibilities

• Responsible for the ongoing processing of all 37C death claims which includes conducting thorough investigations into the affairs of the deceased and drawing up draft resolutions for trustees’ approval.
• Provide an excellent and professional service to all clients.
• Gain an understanding of the company’s Everest system with regards to Fund processes.
• Develop and implement strategies in order to achieve deadlines.
• Process the death claims from inception to completion.
• Maintain comprehensive registers of claims in progress.

Qualifications

• Matric certificate

Experience

• Must have at least 1 year of experience in the pension’s administration environment

Skills Required

• A minimum of 5 years’ experience conducting 37C investigations and drawing up of 37C resolutions
• Experience on Excel, Outlook, Word
• Experience on Everest would be an advantage
• Excellent communication skills
• Attention to detail and high level of accuracy
• Must speak some African languages
• Professional and self-driven approach
• Strong team-working skills
• Must be able to work under pressure